Privacy Policy
1. INTRODUCTION
ThePixelEdit ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit thepixeledit.com or use our services.
By using our website or services you agree to the collection and use of information in accordance with this policy.
2. INFORMATION WE COLLECT
We collect the following information when you contact us or place an order:
Personal Information:
- Full name
- Email address
- Instagram handle (if provided)
- Number of images for editing
- Project details and requirements
Files & Images:
- Photos and image files you share with us for editing purposes via Google Drive, WeTransfer, Dropbox, Mega or any other file sharing platform
Usage Information:
- Pages you visit on our website
- Time spent on pages
- Browser type and device information
- IP address
- Referral source
We collect usage information automatically via cookies and analytics tools.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and complete your editing orders
- Send order confirmations and updates
- Respond to your enquiries and messages
- Improve our website and services
- Send service-related communications
- Comply with legal obligations
We do not use your information for unsolicited marketing without your explicit consent.
4. YOUR IMAGE FILES
We treat all image files you share with us with complete confidentiality:
- Your images are used solely for completing your editing order
- We never share your images with any third party
- We never use your images in our portfolio, marketing or social media without your explicit written permission
- All image files are permanently deleted from our systems within 30 days of order completion
- File transfers are handled via secure third-party platforms (Google Drive, WeTransfer, Dropbox, Mega etc.) under their respective privacy policies
5. COOKIES
Our website uses cookies to improve your browsing experience.
What are cookies:
Cookies are small text files stored on your device when you visit a website. They help us understand how visitors use our site.
Types of cookies we use:
Essential Cookies:
Required for the website to function correctly. Cannot be disabled.
Analytics Cookies:
Help us understand how visitors interact with our website. We use these to improve our content and user experience.
You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
6. THIRD PARTY SERVICES
We use the following third-party services that may collect data:
- Google Analytics — website traffic and behaviour analysis
- Formspree — contact form submissions
- Google Drive / WeTransfer / Dropbox / Mega — secure file transfer
- WP Mail SMTP — email delivery
- Rank Math SEO — website optimisation
Each of these services has their own privacy policy governing how they handle your data. We recommend reviewing their policies separately.
7. DATA STORAGE & SECURITY
- Your personal information is stored securely on our website servers
- We implement appropriate technical and organisational measures to protect your data
- We do not sell, trade or transfer your personal information to outside parties
- We retain your contact information for up to 12 months after your last interaction with us
- Image files are deleted within 30 days of order completion
While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. YOUR RIGHTS
You have the following rights regarding your personal data:
Right to Access:
You can request a copy of the personal data we hold about you.
Right to Correction:
You can request that we correct any inaccurate information we hold about you.
Right to Deletion:
You can request that we delete your personal data from our systems. We will comply within 30 days unless we are required to retain it by law.
Right to Withdraw Consent:
You can withdraw consent for us to use your data at any time by contacting us at services@thepixeledit.com
Right to Complain:
If you are unhappy with how we handle your data you have the right to lodge a complaint with the relevant data protection authority in your country.
9. CHILDREN'S PRIVACY
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information please contact us immediately at services@thepixeledit.com and we will delete it promptly.
10. INTERNATIONAL USERS
ThePixelEdit serves clients worldwide. If you are accessing our website from outside India please be aware that your information may be transferred to and processed in India where our servers are located.
By using our services you consent to this transfer and processing of your information.
11. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.
We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
13. CONTACT US
If you have any questions about this Privacy Policy or how we handle your data please contact us:
Email: services@thepixeledit.com
Website: thepixeledit.com/contact